Tax & Tariffs

Generally, the package will be shipped out in 1-3 business days from the China/EU/US warehouse, and then the package is trackable online.

Please note, there might be taxes involved while receiving your parcel according to your government's policy. Silverbene is not responsible for collecting any tax that occurred in your country, including but not limited to Customs tariff, VAT, or sales tax, they need to be paid by yourself.

If you need to print your Tax ID, company name, or any other information on the package, please fill in the Comment section on the checkout page.

If you have any questions about the tax, please feel free to contact us, we are happy to assist.

Please note:

Moissanite Luxy with FOB terms:

1. Moissanite Luxy covers 100% (refund or remail package) if Package Loss Insurance purchased.

2. If Package Loss Insurance is not purchased, the loss of the package shall be borne by the buyer.

Low total value of parcel declaration might be risky. Silverbene is not liable if the package is intercepted by customs.

More information about shipping methods 

USPS

The United States only, we provide USPS direct shipping, it will first ship to US logistic dispatch center (west or east coast, according to your address) in 1-3 days, then ship by USPS to your address in 2 - 4 business days.

Australia Post

Australia only, we provide Australia direct shipping, it will first ship to the Australia logistic dispatch center in 1-3 days, then ship by Australia Post to your address in 2 - 4 business days.

LA Poste

France only ( Not available for overseas or military provinces, zip code starts from 97, 98, 99, 00100, 00200, or the address has armee,  armée), we provide French Post direct shipping, it will first ship to France logistic dispatch center in 1-3 days, then ship by USPS to your address in 2 - 4 business days.

DHL

We choose DHL as our shipping partner for its safe, fast service, now the DHL rates are around 40% - 60% off from the regular shipping price. Generally, it delivers in 3 - 7 workdays for main cities over the world.

Please note: for the address regarded as a "Remote address" by the DHL, they will charge a Remote Address fee. To check whether your address is a remote address, please check.